Contact Us
FAQ
01
What sizes do your clothing items come in?
We offer a wide range of sizes to cater to diverse body types. Our sizes typically range from S to XL, ensuring that you can find the perfect fit for your style.
03
What is your return policy if the clothing item doesn't fit or meet my expectations?
We understand that sizing can be tricky, and sometimes items may not meet your expectations. Our hassle-free return policy allows you to return or exchange items within 5 days of receiving your order. Please refer to our Refund Policy for more details.
05
Can I modify or cancel my online order after it has been placed?
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Once an order is confirmed, it enters our processing system for swift dispatch. Therefore, modifications or cancellations may not be possible. Please double-check your order before completing the purchase. If you encounter any issues, reach out to our customer service for assistance.
07
Is international shipping available for online orders?
Yes, we offer international shipping to bring our stylish men's clothing to customers around the world. Be sure to review our shipping policies for information on delivery times, customs duties, and other international shipping details.
09
I forgot to apply a discount code during the checkout process. Can I still redeem it after placing my online order?
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We understand that oversights happen. If you forgot to apply a discount code, please contact our customer service team at your earliest convenience. While we cannot guarantee adjustments after the order is placed, we'll do our best to assist you. Providing details such as your order number and the intended discount code will help us address your inquiry efficiently.
02
How do I determine my size when ordering online?
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To help you find the right size, we provide a detailed size chart on each product page. You can refer to this chart and follow the measuring guide to select the size that best suits your measurements.
04
How can I track my order once it's been placed?
Once your order is confirmed, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment. Additionally, you can log in to your account on our website to view the order status and tracking information in real-time.
06
What payment methods do you accept for online orders?
We accept a variety of payment methods to make your online shopping experience convenient. Our accepted payment options typically include credit cards, debit cards, and secure online payment gateways. Check our website's payment information section for specific details.
08
What should I do if I receive a damaged or incorrect item in my online order?
We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer service team promptly. We will guide you through the return or exchange process to ensure you receive the right items in perfect condition.
10
What makes your store unique to the Sawgrass Miami location?
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Our store in Sawgrass Miami is not just a shopping destination; it's an experience. Located in the heart of this vibrant community, our collection reflects the dynamic fashion tastes of Miami. From trendy urban styles to laid-back beach vibes, our clothing embodies the spirit of Sawgrass, making your shopping experience here truly distinctive. Explore our store and discover fashion that resonates with the energy and flair of Miami!